X1 win at the allAgents People Awards ?

Here at X1 Lettings, we’re dedicated to providing an exceptional experience to both residents and landlords. Therefore, we are always striving to achieve the highest level of customer service we possibly can.

So we are thrilled to announce that 3 members of our amazing X1 team have won accolades at the allAgents People Awards.

What is allAgents and why it’s important

allAgents is the UK’s largest estate & letting agents review site, meaning our X1 winners have won based solely on incredible feedback from client ratings and customer service experience.

Three winners were chosen from X1’s Salford branch, achieving Gold, Silver & Bronze awards. Let us introduce you to these outstanding team members.

Sarah Webster – Senior Account Manager

Sarah has been at X1 for almost 4 years and oversees the landlord portfolio for X1 Salford Quays, X1 Eastbank, X1 The Plaza & X1 Manchester Waters.

She has an in-depth knowledge of the rentals market and is able to provide her landlords with excellent advice, guiding them to get the most out of their investment. Communication is one of Sarah’s best assets and her client reviews absolutely reflect this!

“Sarah is a very helpful account manager and offers her services in best possible way. She has been handling my property from almost last 2 years and I am very satisfied. She is a very professional person and clear in communication. Thanks!” X1 Landlord, 2020

Harry Sheehan – Senior Account Manager

Harry is one of X1’s longest serving team members, and continues to deliver fantastic service to all of his landlords. He currently oversees the landlord portfolio for the X1 Media City Towers I & II, consisting of 550 units. If you’re wanting a property valuation, trust me, Harry is the man for the job!

“Harry has recently taken over managing the property that I own in X1 Media City and I could not be happier. Excellent service, very thorough and happy to provide very helpful advice. As a landlord Harry provides everything that I look for in a landlord.” X1 Landlord, 2020

Gemma Cozens – Tenancy Care Manager

The fabulous Gemma is one of our newer faces but has been a firm favourite with her residents from day 1. Gemma handles all tenancy queries and tenant care for X1 Eastbank & X1 Salford Quays.

Her friendly nature and approachability make her the perfect Tenancy Care Manager. Gemma will always go above and beyond for her residents so we’re delighted her hard work has been recognised.

“Firstly, I would like to thank Gemma for all the support and help she has extended right from day one of moving into the property till date. There has not been a single instance where my queries have gone unanswered or unresolved. She really helps her clients with utmost respect and dignity and makes sure they are given proper resolutions to any questions they may have. Pleasure to have been served by Gemma till date.” X1 Resident, 2020